For many contractors, the client relationship is built over text. Following up on invoices through the same channel your client already uses makes payment feel natural — not formal or awkward. The key is keeping messages short, specific, and easy to act on.
These four templates follow the same escalation pattern as email reminders — from friendly heads-up to firm follow-up — condensed into the format that works for SMS.
Pre-due heads-up text (3 days before due)
Light and friendly. The client isn't late yet — this is a prompt, not a chase.
Due date reminder text (day of)
Neutral and simple. Make the payment link the most visible part of the message.
First overdue text (5–7 days past due)
Still conversational, but now it's a follow-up rather than a heads-up. Ask for a response — it invites the client to engage rather than ignore.
Second overdue text (14+ days past due)
Firm but not aggressive. At this point you're being clear that the invoice is overdue and payment is expected. Keep it factual.
Automate the sequence so you never have to type these out again
LaborMate's send scheduled follow-ups with your message templates and a live payment link — so clients get a consistent, professional sequence without you drafting anything after the invoice is sent.
- •Consistent timing — never too early, never too late.
- •Payment links embedded in every message.
- •Stops automatically when the invoice is paid.
- •No awkward post-payment texts because you forgot to cancel the sequence.
Key Takeaways
For most contractor-client relationships, yes — especially if you've communicated by text before. Keep the message professional and brief. If the relationship is formal, default to email.
One to three lines. Include the invoice number, amount, and a payment link. That's it. Anything longer reads as pressure rather than a business communication.
If a text goes unread or unanswered after two attempts, switch to email. Email creates a more formal paper trail and is better suited for escalated follow-ups.
Not typically — pick the channel that fits the client relationship. If a client has consistently responded by text, stay there. If they're more email-responsive, go that route. Avoid doubling up on channels per reminder.