Privacy Policy

Your privacy is important to us. This policy explains how Labormate collects, uses, and protects your information.

Last updated: September 8, 2025

Introduction

LaborMate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, the "Service").

By using LaborMate, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account and use our Service, we may collect:

  • Name and email address
  • Business information (company name, address, phone number)
  • Profile information and preferences
  • Communication preferences

Business Data

To provide our invoicing and business management services, we collect:

  • Customer information (names, addresses, contact details)
  • Invoice and quote data
  • Job and project information
  • Payment and transaction records
  • Communication history with customers

Payment Information

Payment processing is handled by Stripe, our third-party payment processor. We do not store your full credit card information on our servers. Stripe may collect:

  • Payment method information
  • Billing addresses
  • Transaction history
  • Bank account information for payouts

Usage Information

We automatically collect certain information about your use of the Service:

  • Device information (device type, operating system, app version)
  • Usage patterns and feature interactions
  • Log data and error reports
  • IP address and general location information

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our invoicing and business management services
  • Account Management: To create and manage your account, authenticate users, and provide customer support
  • Payment Processing: To process payments, send invoices, and manage financial transactions through Stripe
  • Communication: To send service-related notifications, updates, and customer support responses
  • Analytics: To analyze usage patterns and improve our Service functionality
  • Legal Compliance: To comply with legal obligations and protect our rights and interests

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described below:

Service Providers

  • Firebase/Google Cloud: For data storage, authentication, and app infrastructure
  • Stripe: For payment processing and financial services
  • Email Services: For sending invoices and system notifications

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Industry-standard security practices

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Until you delete your account
  • Business data: As long as you maintain an active account
  • Payment records: As required by financial regulations (typically 7 years)
  • Usage data: Typically 2 years for analytics purposes

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request a copy of your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at admin@labormate.io.

Third-Party Services

Our Service integrates with third-party services that have their own privacy policies:

We encourage you to review these third-party privacy policies to understand how they handle your information.

Children's Privacy

LaborMate is designed for business use and is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

If you are accessing our Service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Service, you consent to such transfer and processing.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date
  • Sending an email notification for material changes

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Address: LaborMate Privacy Officer, 8426 Virginia Park Ave. Center Line, MI 48015